Personal Identification Information
We may collect personal identification information from Members or Visitors in a variety of ways, including, but not limited to, when Members or Visitors visits our website, fills out an enquiry form, responds to a survey, enters a competition, makes a dinner or golf reservation, books a golf lesson, or any other activity or service we make available. Members and Visitors may be asked for, as appropriate, name, email address, mailing address, phone number etc… We will collect personal identification information from Members or Visitors only if they voluntarily submit such information to us, whether it is on our website, over the phone or through a visit to our facility. Members and Visitors can refuse to supply certain information, but they may not be able to take advantage of many of our services or facilities as a result.
Any personal data which needs to be collected from a Member or Visitor under the age of sixteen, their consent will be obtained from a parent or guardian, in relation to golf bookings, golf lessons and golf camps etc… as per data regulations. We do not hand out any members information to fellow members or visitors without their prior consent.
Any photography obtained from events or competitions taking place at the club will only be obtained with prior consent of the Member or Visitor.
Purpose For Collecting Such Information
Kilcock Golf Club may collect and use Members or Visitors personal information for the following purposes, which you have provided us with consent to do so:
You may wish to submit an information request or contact form to the club, participate in one of our promotions or subscribe to our e-mail or postal mail lists and making a booking in the Pro Shop or Restaurant. In response, we may ask for information such as your name, email address, postal address and/or phone number.
In the event you opt to provide us with this information, we will only use it for the purpose specified and consented to. Information collected on this website, over the phone or by staff in the clubhouse may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our facility.
We may contact Members in relation to their membership and provide weekly updates and newsletters to our Members, which they can unsubscribe from at any time. We also provide safety updates in the form of SMS messages in regard to the course being open or closed for play or play being delayed.
To help provide the best possible experience to our Members and Visitors we may contact them in relation promotions or events which we are holding.
We may need to contact visitors in relation to confirmation of a booking. This might include a golf booking, restaurant reservation or golf lesson etc… and the contact method will be over the phone, email, SMS etc…
For health, safety and security purposes, we do collect CCTV footage at the facility. This data is deleted after 60 days. This footage is used for monitoring the security of the facility, for the health, safety and welfare of users of the facility, including staff. This footage will be shared with the appropriate bodies for the purpose of a criminal, health or safety prosecution. We will block out any Members or Visitors identification who are not part of the prosecution.
All information sent to this website, if in an SSL session, is encrypted and protected against disclosure to third parties.
Personal data that we process for any purpose or purposes will only be kept for as long Members or Visitors are happy for us to retain such data and to receive our newsletters.
Members or Visitors have the opportunity to opt out from receiving newsletters, SMS updates etc… at any time.
Our systems will delete the Members or Visitors data after one year if our newsletters have never been opened or engaged with.
We may retain the following personal data as follows:
Name, address, email address, phone number, and transaction history will be retained.
Kilcock Golf Club’s policy is to periodically review all data supplied and obtained and delete data which is no longer necessary.
Right To Be Informed
You have a right to receive fair processing information.
Updating, Verifying Personal Data
Kilcock Golf Club requires the need to store accurate, complete and up to date data. Members or Visitors have the right to update or rectify their information. Kilcock Golf Club reserves the right to take such actions to ensure accuracy, including but not limited to contacting Members or Visitors by any reasonable manner.
Right Of Access To Your Personal Data
Under data protection legislation, you are legally entitled to find out what personal data we hold on you or to have data updated, amended or removed from our databases, please contact [email protected] or phone: 01-6287592. Any such data subject requests which are deemed to be excessive or unfounded may be subject to the prescribed fee or denied. We will comply to your data request within the 30 days.
Right Of Erasure To Your Personal Data
You have the right to erase your personal data in several circumstances, these include:
- Withdrawing consent
- If the Member or Visitor’s personal data is to be deleted to comply with a legal obligation
- The personal data was processed unlawfully
- Where the Member or Visitor’s personal data is no longer necessary regarding the purpose in which it was collected for
- Where the Member or Visitor objects to the processing and there is no requirement to continue processing
Right To Restrict Processing
You have the right to suppress or block the processing of personal data.
Right To Object
You have the right to object to the following:
- Processing which is based on legitimate interests or the performance of a task in the public interest / exercise of official authority
- Direct marketing
Right To Data Portability
You have the right to obtain their data and reuse it for their own purposes across different services.
Right In Relation To Automated Decision Making And Profiling
You have the right not to be subject to a decision when:
- It produces a legal effect or something similar significant effect on the data subject
- It is based on automated processing
How We Protect Your Information
For data stored on our Management Systems and/or throughout our premises, we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Online, all sensitive and private data exchanged between our website, Members or Visitors happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Members or Visitors personal identification information to others. We may share your information with external and internal data processors such as Club V1, Golfnet, BRS, Handicap Master and we may use third party service providers to help us operate our business and website or administer activities on our behalf, such as sending out newsletters, surveys, running club competitions or handicap purposes. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
If a Member or Visitor decides to opt-in to our mailing list, they will receive emails that may include club news, updates, related product or service information, etc… If at any time the Member or Visitors would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Member or Visitor may contact us via our website or through phoning a member of staff. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.